tenCube WaveSecure and Geeks'phone join forces leading the mobile revolution!

A few months ago, we found out that a bunch of guys in Spain were coming up with an awesome new Android phone called Geeks'phone One that was designed for geeks and developers. This phone is network unlocked and ships with root access - so no more jumping over all sorts of hoops and forums to tweak your phone! And this was going to be the first European-made Android phone.

How are we involved? Well - WaveSecure ships with the Geeks'phone and is available to all Geeks'phone users for free! We are excited at being part of the mobile revolution with Geeks'phone!

A quick preview of the phone and the box packaging (note the WaveSecure reference at the back of the box!):




The full technical specifications of the phone are available here.

At EUR 299 and no carrier/operator lock - it is a bargain. So head over to their online store and get One for yourself! Put in "TENCUBE" in the coupon code at checkout to get a discount.

tenCube will continue to work with manufacturers such as Geeks'phone to build the ultimate theft proof phone. Do leave a comment here if you would like to see that happen, or if you have suggestions on how we can improve the product to get there.

May the Geeks'phone be with you!

WaveSecure Wins Google ADC | Free Lifetime account for Android users!

Thank you - WaveSecure is now a favorite Android App!

WaveSecure was one of the three overall winners and the top productivity app in the recently concluded Android Developer Challenge 2 (ADC2)!

This is an important milestone for us and we'd like to thank you for your support, without which it was not be possible!

More links here: Business Week | TechCrunch | UK Independent | Gizmodo | Android Central | InfoWorld

ADC Giveback Special - Free Android account for life

As a giveback to Android users support that made our ADC win possible, we are offering an unlimited free lifetime account for Android users.

Just head over to Android Market and download WaveSecure before 31st Jan 2010, you will be able to enjoy a free WaveSecure account for as long as you use that Android device.

It's our way of saying Thank You, do spread the word to your friends and family Android users so they can benefit from it too!

BlackBerry version coming soon, Beta users wanted!

WaveSecure is coming to BlackBerry soon! As usual, we would love to have you try it out and let us know what you think!

If you or your friends and family owns a BlackBerry and would like to try it out, drop us an email at blackberry (at) tencube (dot) com.

Needless to say, limited number of beta users of our BlackBerry version will also receive WaveSecure free for life.

Users of other platforms such as S60 & Windows Mobile - you can also download a free trial of WaveSecure's from WaveSecure Website!

Droid support and thank you, beta users!

We released WaveSecure on Android Market in early September. At around the same time, Sprint launched the HTC Hero and we were flooded with bug reports and issues from Sprint Hero users. Since we are in Singapore and did not have access to the Sprint Hero (not even on roaming, since Sprint is a CDMA network and there are no CDMA networks here!), we asked users to help us identify these issues so that we can fix them. The same thing happened when the Droid was released.

Lots of people volunteered to help us test and verify our fixes. We chipped away at the issues and consistently released updates every 2 weeks for the past 3 months. As of the last update (v3.0.0.34), we had full Sprint Hero support except for the location tracking feature, mainly because Sprint and/or HTC had done some customizations on Android 1.5 that broke our location feature if GPS was not available.

Today, we are glad to announce that WaveSecure supports Android 2.0 (in addition to 1.5 and 1.6) and CDMA networks. This means that the Droid and the Sprint Hero (except location) and future phones released on Android 1.6 and 2.0 will be supported, unless the manufacturers decide to muck around a little too much and break something that we depend on!

This update has quite a few major fixes/enhancements, listed below:

1. Enhanced location tracking accuracy. Some of users faced some issues with location tracking, sometimes showing the current position in another country altogether! We now ride on the Android platform's location information service. Preliminary testing shows that this information is more accurate.
2. Hard reset proof. If WaveSecure is packaged as part of the ROM, it will connect to the server and you can continue to track the phone. More details coming in the next blog post.
3. Better and faster lock. Some users have complained that the lock screen can be circumvented sometimes. We have improved the locking mechanism and it should be harder to circumvent now.
4. SMS restore fixes. Large amounts of SMS could not be restored - this has been fixed.

Of course, without our beta users, this would not have been possible. We'd especially like to thank Eddie, Warren, Thorvald, Andy, Matt, Kashif, Ben, Topaz and Chris for their support.

Thank you and May the phone be with you!

v3.0.0.31: Critical update for WaveSecure on Android

A few quick words on why v3.0.0.31 (posted to Android Market on 20th October, 2009) is a critical update.

Our official change log for this release (found here) says:

- Android 1.6 (Donut) support
- Fixed bug (for cause #2) where phone sometimes locks on restart for some users, even though SIM is not changed
- Fixed number verification problem during registration
- Fixed bug where remote location command did not send location information to the server if HTTP was not available
- Enhanced buddy number validation checks. App doesn't accept special characters such as -,(,)
- Various other enhancements

The critical bugs that were fixed were:

Phone sometimes locks on restart for some users, even though SIM is not change. This was causing a lot of irritation for users (and for their buddies too) because WaveSecure was detecting a false positive SIM Change and sending out SMSs to their buddies. We finally found the cause (there were 2 causes - one of them we had fixed in an earlier update); which is why Cause #2 was fixed with this update.

Phone number wasn't getting verified during registration for some users (especially Sprint users). Our phone number verification process involves asking you to enter your phone number, sending a SMS text to that number (which is your phone) and then comparing the 'from' number in the verification text to the phone number you entered. This problem occured because we were trying to do an exact match between the two. While the number entered during registration is in the nice, full international format that we expect (+1650999999), the 'from' number in the text received is not, which was causing the problem. This has been fixed and users should not face these issues any more.

Technically, the phone number verification issue was one of the things that was stopping us from claiming full support for users on CDMA networks such as Sprint. Now that we have this issue out of the way, our beta users on Sprint will at least be able to register and this will unearth more issues. We have yet to test extensively and it will be some time before we announce full CDMA support.

Thanks to our beta users who have helped us debug these problems. If you are ever in sunny Singapore, drop us a line and we will buy you a beer at this place. It is right next to our office and owned by a mean looking biker dude (and a not-so-mean looking woman)

Help us debug problems with WaveSecure on Android!

WaveSecure on Android is currently in Beta and we've gotten a lot of great feedback. We're continuously working to improve WaveSecure and some of our users have been very helpful.

A few bugs have been reported - some generic and others, not so much. The cause of these bugs are pretty wide spread (custom ROMs, mobile networks etc) and it is extremely difficult for us to debug and fix these problems if we cannot replicate them in house.

If you face such a problem, please help us by installing a 'debug' version of WaveSecure on your phone which logs activites on your phone. It will be much easier for us to fix issues if we have the log file.

To install the debug build:

1. Go to Settings -> Applications. Check "Unknown sources"

2. Go to Settings -> Applications -> Manage Applications. Uninstall WaveSecure Beta currently installed

3. Make sure that there's an SD Card in the phone

4. Download the debug app from here: http://www.wavesecure.com/installations/ws-debug.apk

5. Install the application and then launch it

At this point, follow the steps you did to replicate the problem you were facing.

Once the problem(s) are replicated, the next step is to extract the log file. To do so (on a Windows computer):

1. Connect your phone to the computer

2. When the USB connected notification comes up on your phone, pull down the notification bar

3. Click on the USB connected notification

4. Click on Mount to mount your SD Card so that files can be copied from it. After this your SD Card will appear as a drive on your computer

5. The logfile (WaveSecure.log) is on the root folder of your SD Card

Email the log file to android at tencube dot com along with the following information:

1. Nature and details of the problem
2. Steps to reproduce
3. Phone model
4. Custom ROM name and version, if applicable
5. Country and mobile network


We'll follow up from there and email you back about the status of your bug report. We really appreciate the help - we will reply to every such email you send us, along with status updates. Thanks very much!

Note: Once you extract the log file, you can continue using the debug version of WaveSecure or uninstall the debug version and download the installer from Market. The drawback of the debug version is that the log file will continue to take up space on your SD card.

Head over to our official feedback channel http://feedback.wavesecure.com for new feature suggestions/bug reports. This will help us track issues and respond appropriately.

May the Phone be With You!

WaveSecure on Android - demo video

We have finally gotten down to finishing up the demo video that talks about how WaveSecure works on the Android platform.



Here's a video we did about a year ago about the adventures of a guy named Dave who lost his phone.



Coming up next: How you can use WaveSecure to get back your lost phone.

Stay tuned!

WaveSecure now on Android!

Today, we’re really excited to announce that WaveSecure Beta is now available for Android phones - for free!

This is huge for us - we’re the first application in the Android marketplace to offer a complete device and data security app. And it is available worldwide!

Over the past few months, we were spurred on by the huge number of requests pouring in to support the Android platform. So after a few months of developing and extensive testing - we’re very proud to unveil WaveSecure for Android!

The Android version of WaveSecure has all the features we’ve had on the S60 and Windows mobile platforms:

1. Lock your phone remotely to prevent unauthorized access to your phone
   
2. Track your phone's location and the SIM changes in your phone (even if your phone is not with you!)
3. Backup your contacts, SMS, media and call logs
4. Restore your contacts and SMS
   
5. Remotely wipe your data on your phone and memory card
   

Log in to your account at www.wavesecure.com to check out how you can remotely control your phone. We know that you’ve been eagerly awaiting this launch and we appreciate the patience – download it at Android Market now!

WaveSecure for Android is currently in Beta and we would really appreciate your input, rants and raves on the app so that we can make it better – so do head over to our feedback forum!

WaveSecure for Android currently supports v1.5 (Cupcake). We have officially tested it on the HTC Dream and the Magic, but our users tell us that it works perfectly on the myTouch 3G and the HTC Hero as well.

A demo video is coming soon - till then, we've got some good old screenshots for your perusal.

Do spread the word around, and enjoy WaveSecure on Android! Don't forget to rate the app on the Android Market and put in a comment.

May the phone be with you!

Update: The demo video is now up.

WaveSecure Lite up on Android Market

Yes folks, WaveSecure Lite is now up on the much awaited Android Market. With WaveSecure Lite you can remote lock or wipe your phone, make it scream, track who is using it and track down the exact location of your phone! All this in our same and user friendly steps, now on Android Market!

So why, you ask, is WSLite better than the rest? Well WSLite is one of the first software that provides complete mobile security for your Android phone. All features have been collected into one neat little app (better than downloading all those other apps that provide one feature each).

Found an app that might give us a hard time? Why don't you try it out and compare the price column. We're sure you'll get what we mean.

So try it out @ www.android.com/market. For more information please visit www.wavesecure.com

May the Phone be with you!